1. Shipping Locations
We currently ship our products to customers worldwide. Some regions may have shipping restrictions due to local regulations. If we are unable to ship to your location, we will notify you during the checkout process.
2. Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been dispatched.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
Domestic Shipping(India): Estimated delivery in 7-14 business days
International Shipping: Estimated delivery in 7-25 business days
Delivery times vary depending on your location and the selected shipping method. Please note that international orders may be subject to customs processing, which could cause delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We may offer free shipping on orders over a certain amount—please check our promotions for details.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier’s website.
6. Customs, Duties & Taxes
For international orders, customs duties and taxes may be applied by your country’s customs office. These charges are the buyer’s responsibility. Antioxy is not responsible for delays caused by customs.
7. Shipping Delays & Issues
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs processing. If your order is significantly delayed, please contact our support team for assistance.
8. Lost or Stolen Packages
Antioxy is not responsible for lost or stolen packages once they have been marked as delivered. If your package is missing, please check with your local post office or delivery service. If necessary, contact us, and we will do our best to assist you.
9. Incorrect Address
Please ensure that your shipping address is correct at checkout. If an incorrect address is provided and the package is returned to us, the customer will be responsible for additional shipping fees to reship the order.
10. Contact Us
If you have any questions about our shipping and delivery policy, please contact our customer support at info@antioxy.co.in
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