At Antioxy, we value customer satisfaction and aim to provide a hassle-free experience. Please review our cancellation and refund policy below.

1. Order Cancellation

Before Shipping: You can cancel your order within 24 hours of purchase for a full refund. Contact our support team immediately at info@antioxy.co.in to request cancellation.

After Shipping: Once an order has been shipped, it cannot be canceled. However, you may be eligible for a return and refund (see the return policy below).

2. Returns & Refunds

We accept returns for unused, unopened, and undamaged products within 7 days of delivery.

Eligibility for Returns:

Items must be in their original packaging, unused, and in re-sellable condition.

Proof of purchase (order confirmation or receipt) is required.

How to Request a Return:

1. Contact our support team at info@antioxy.co.in within 30 days of receiving your order.

2. We will provide return instructions and, if applicable, a return shipping label.

3. Once the returned item is received and inspected, we will process your refund.

3. Refund Process & Turnaround Time

Approved refunds will be processed within 5-10 business days after we receive the returned item.

Refunds will be issued to the original payment method (credit card, PayPal, etc.).

Shipping fees are non-refundable, except in cases of incorrect or defective items.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or full refund, including shipping costs.

5. Exchanges

If you would like to exchange an item for a different one, please initiate a return first. Once the return is processed, you can place a new order for the desired item.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days, please check with your bank or payment provider. If the issue persists, contact us for assistance.

7. Contact Us

For any questions regarding cancellations, returns, or refunds, reach out to our customer support at info@antioxy.co.in